Random Blue Screen Crashes

Back to Maintenance log

More Microsoft wonderfulness. For the last week or so, I have been finding my computer sitting at login, having randomly rebooted. On login, I get at window reported a blue screen crash:

Problem signature:
 Problem Event Name:	BlueScreen
 OS Version:	6.1.7600.2.0.0.768.3
 Locale ID:	1033

Additional information about the problem:
 BCCode:	7f
 BCP1:	0000000000000008
 BCP2:	0000000080050031
 BCP3:	00000000000006F8
 BCP4:	FFFFF80002AB0ADF
 OS Version:	6_1_7600
 Service Pack:	0_0
 Product:	768_1

Files that help describe the problem:
 C:\Windows\Minidump\010412-24024-01.dmp
 C:\Users\eburdick\AppData\Local\Temp\WER-377023-0.sysdata.xml

Read our privacy statement online:
 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
 C:\Windows\system32\en-US\erofflps.txt

The event log just records that the machine was shut down unexpectedly without the proper shutdown procedure.

Getting system protection running

I tried a system restore, but it appears that system protection is not running.

When I tried to do a system restore, the report was that system protection is not running. When I tried to configure the C: drive, I got this error:

Could not apply the setting for the following reason:
The filename, directory name, or volume label syntax is incorrect. (0x8007007B)

Web search on this gives these instructions:

You may try the steps below and check if the issue gets fixed.

The error 0x8007007B occurs when the system is set to store restore points to a wrong path or location.

Set the proper restore point path in Windows 7.

To remove this error do the following workaround:

To set the proper restore point path in Windows 7, performing the following steps:

1. Click on Start.
  The Start Menu will appear.
2. Type sysdm.cpl in the search box and press <Enter>.
  The User Account Control window will prompt for permission to run the program.
3. Click Continue.
  The System Properties window appears.
4. Click the System Protection tab.
5. Under Automatic restore points, uncheck any invalid or duplicate location
6. Click to check the C: drive with the Windows Logo
7. Click on Apply and click Ok

Creating system restore point manually:

1. Open System by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking System.
2. In the left pane, click System Protection  If you are prompted for an administrator password or confirmation, type the password or provide  confirmation.
3. Click the System Protection tab, and then click Create.
4. In the System Protection dialog box, type a description, and then click Create.

Follow the document below for additional help about creating System Restore Point:

http://windows.microsoft.com/en-US/windows7/Create-a-restore-point

So I tried the workaround. There was a drive listed called HP(C:)(Missing) and I turned off protection for it. I don't know where this came from but the error seemed to go away. After this I tried a system restore. The only restore point was one I just created, so this is not going to fix my blue screen problem.

Seatools

I installed Seatools weeks ago and got a blue screen when I started it. On the chance that this is causing the problem, I uninstalled it.

Installing Windows updates and rebooting

This is apparently a pretty major update because the machine is rebooting multiple times and reporting four stages of configuring and assembling a service pack. More research indicates that SP1 is the current level, and I did not install SP1 when I rebuilt the machine. EBJLAP2 probably also needs this upgrade.

Update 8/2/2012

No blue screen problems since uninstalling seatools and sp1 upgrade, but other stuff happened.